As a small business, we appreciate the kind words our customers have for us when we are in their homes and businesses. If you have a positive experience with Lower Plumbing, Heating and Air that you care to share online, please use these links to let others know! Please take the time to leave your review on Facebook . If you have a Gmail address, please leave your review on Google. Thank you!
Customer Reviews:
They are always excellent and Professional!
Farmgirl FarmsteadDecember 9, 2024
Because of the service we received from Sam a few months ago I called Lower for a second time. Sam and Adam came out and took care of our plumbing issues right away. They kept us posted every step of the way as the issue we originally called for ended up being more of an issue than we expected. Thankful for them getting the call and taking good care of us.
Kelly DrummondNovember 12, 2024
Lower Plumbing saved me around $3,000 for a sewer line replacement by doing a re-route. They did an excellent job and were done in 3 Days. The whole Crew was great! From the guys that cleared my original line clog to the ones that did the actual work with the re-route. They didnt nickel and dime me. They new my line needed replaced and broke down the reasons to get it done now vs later. Highly recommend them!
Julie ANovember 12, 2024
We had carbon monoxide alarms x2 go off 2 weeks ago. We called the fire department and they shut off the furnace. It was -30 that day! I then called Lower and they had a man here to look at it 3 hours later. I am so impressed with the entire team that got us up and warmer after the parts were shipped here! Thank you so much!
Rhonda ElsberndFebruary 14, 2024
Very nice and helpful people! Fair prices. Super easy to work with. Got our heat fixed quickly (aside from waiting for the part, which of course is no fault of theirs!) Would use them again!!! Thank you guys!
Hayley AllenFebruary 14, 2024
10/10 would recommend!! Outstanding work! Very knowledgeable and professional. They recently replaced a water heater and also had some drain repair done. Everytime I call, they not only answer the phone with enthusiasm but get me scheduled in a timely manner. Keep being great guys!! You are appreciated!
Crystal ShrimplinDecember 14, 2023
Excellent service with a friendly and knowledgeable staff. They were able to fix our problems with our home’s water heater at an affordable price. I would recommend these guys to anyone in the Topeka area for Plumbing or HVAC needs!
Rhett MosquedaDecember 14, 2023
Excellent service today from Adam, Plumber, Lower Plumbing, Topeka. Efficiently evaluated my potential sewer issue, provided detailed professional options for future, also said current situation was stable! Jennifer, Lower scheduler, is another fantastic resource at this great company. Both people renew my trust in maintaining a contract with a quality, honorable, service oriented, local firm. Thank you Lower.
Lori BarbarNovember 14, 2023
We had to shut off our AC in the middle of the night due to water leaking from upstairs. The tech came out first thing this morning. He listened to me and had the problem resolved very quickly. Thank you so very much.
Rebecca CoenSeptember 14, 2023
My A/C was not working at my office, I called at 9:30ish in the morning when it was super hot out a couple of weeks ago. A very personable tech showed up just a couple hours later! I was so appreciative! After working at a formerly local competitor for almost a decade, I was so glad to see the helpfulness of a locally owned Topeka company! Way to go Lower! You are appreciated!
Meg ChavezSeptember 14, 2023
I received an estimate one afternoon, they were here the next morning to do the job. The work is professional, was done in minimal time and disruption to myself, the technicians were knowledgeable and polite. I will definitely use Lower again.
Brian EmmertSeptember 14, 2023
Lower plumbing had a technician come out within an hour of being called to address the issue with my furnace shutting off periodically. Aaron arrived at the scheduled time and was able to repair the furnace. He was professional and courteous and explained that was done to get the furnace working again as it should. Aaron leaned the work area before he left. I couldn't be more pleased and would definitely recommend Lower Plumbing.
Irene BarragerAugust 14, 2023
We have used Lower multiple times. They are always quick to respond, diagnosis the problem and take care of us. They are very professional and nice. I highly recommend them!
Chellie OrtizAugust 14, 2023
My AC stopped working at the beginning of the heatwave. They did come out the same day and checked everything out and found the circuit board was the issue. They went to the dealer, got the circuit board, luckily still under warranty, and they came back out to install it. The company and techs were doing a great job during this all.
Elke WarkentineAugust 14, 2023
Lower has always done a good job for us. Timely and professional service. No complaints.
Mike PoundsAugust 14, 2023
They also installed our central air a few years ago and were very reasonable.
Dawn JarvisAugust 14, 2023
Responded quickly to our request for providing a quote. The quote is very reasonable and we arranged to have the work done.
Marylin BuzzellAugust 14, 2023
I received fantastic service from John yesterday. My water pressure has not been this good since I bought the place in 2004. Friendly, professional service, as well as taking the time to explain things. I could not be more pleased.
LORI PARKSAugust 14, 2023
Quality & Value. I would be Happy to use them again anytime. I have one thing I had to wait on and they worked with me on that due to other slow construction workers, etc.
Jen MummaAugust 14, 2023
Justin and the crew at Lower did a great job installing my new Bryant hvac system. They were on time and were very professional. I would highly recommend them.
John PetersenAugust 14, 2023
We just bought a house that didn't have a water shut off valve and a leaky washer hook up. Jennifer was very nice and friendly on the phone and got someone over that day to make sure we weren't missing the valve (we weren't) She even called to remind me of the appointment. Kennedy showed up during the scheduled time and got right to work. Will definitely use them again.
Corey BrudiganAugust 14, 2022
Recently had a problem with my Lower central heating system ... or so I thought. I called Lower and they had someone out to my house in less than an hour. Repairman found out very quickly through diagnostics it wasn't the heating system -- I had no propane and even went out to my tank to confirm. Fast forward a couple of days after propane was delivered and now the hot water heater is not working. Called propane company and they tell me call plumber. So I call Lower again. Again, someone at my door quickly, less than 30 minutes. Determined nothing wrong with water heater and that the propane company didn't re-light the water heater after doing leak test! So very appreciative to Jennifer, Craig, and Kennedy for quick service & patience with me. I wish I could give them 10 stars!
missbrowneyes LAugust 14, 2022
My parents used the company for everything loved them. Then when I got my own house I decided to try them. Wasn't disappointed they have helped me even if I didn't have enough money. They are a welcome dream to the community. We need more companies that care to lend a helping hand. I still am paying my bill in full. I have called them for everything I need on my house. Thank you. Lower Heating AC for your help
Carolyn SchmidtAugust 14, 2022
Ryan Schumaker was courteous, professional and did quality work. He also did a good job of explaining to me what needed to be done and why. Would definitely recommend Ryan and Lower.
Danna BraunAugust 14, 2021
Absolutely exceptional! Plumbing professionals Brett and Travis are knowledgeable, efficient, professional, craftsmen. Their attentiveness to customer concerns and attention to the details addressing those concerns is impressive. Jennifer (Office Personnel) is courteous, and professional as well. Also, the final cost for my large scale job was truly an added bonus. I will continue to contract with Lower and I highly recommend this company without reservation.
Valdana HayesAugust 14, 2021
Wow ! These guys are awesome. Had main sewer line replaced and they showed up as scheduled, gave a prompt and competitive bid, completed work above expectations. Such a great experience. Brett and Travis were simply outstanding. I could go on and on. It’s so hard to find a good plumber in this town and these guys rocked the house. Thank you for restoring my faith in quality craftsmen.
Kevin PfeifferAugust 14, 2021
Had several reasons to continue calling Lower Plumbing and Heating over the years. Always able to fix the problem fast with reasonable charges. Great customer service from tech and office staff. When we call for plumbing and heating/air conditioning services, we receive a quick response from everyone. Last visit, fixed problem in 15 minutes!! Thanks for all you do, your work is appreciated!
Gerald MeredithAugust 14, 2021
From making the first call for an appt, received a reminder call, technician called prior to arriving, fast and efficient service repair, to making the payment- I received professional, quality service and was happy to have my kitchen sink back in business
Kim SchimmelAugust 14, 2021
The service person was professional and friendly . He used manners of please and thank you which are missed in today’s world. Explained the issue to me and shared what to do I future to prevent. Also suggested some preventive service which I appreciated.
Terri FlorenceAugust 14, 2021
Brett and Travis with Lower were amazing. They were on time, professional, and explained what was going on as they found the issue. Provided information on how to prevent it and now we know to call Lower the next time we have an issue with our plumbing!
Scott SimonsAugust 14, 2021
Lower has been doing work for me both on my house and commercial building. I am always impressed with their work. I am less impressed that they get everything right 9/10 times and have been more impressed on how they handle tricker situations that take multiple attempts.
Nic IrickAugust 14, 2021
I rarely leave a review. Only when I get either extreme of a good or bad experience. Thank you Lower plumbing heating and air for employing professionals such as Brett and Travis. I could not be happier with my experience. I am pleased to find a company I can recommend. Thanks again Brett and Travis.
Joe ByeAugust 14, 2021
The gentlemen showed up on time and were politely wearing masks for Covid19 concern. They got right to work and replaced two hot water heaters which were leaking. They performed the job professionally and courteously. They entire job was accomplished in a short period of time. They cleaned up after themselves and left. The work is of the highest quality and expertly accomplished. My hat is off to Lowers for their work and their great employees.
Don JackaAugust 14, 2021
Very experienced professionals! I always appreciate when they bring an apprentice along to pass along their expertise! We have had our water heater, AC and furnace worked on by Lower and they always get the job done right!! I always recommend Lower to any friends or family members that are needing the same as my appliances are in great working order because of their great work!
M “BusyMom03”August 14, 2021
Our heating and cooling system you put in 8 years ago is still running great! Thank you for a quality job and product! By the way, I appreciate that you are non-union.
Mrs.Jillian JuedesAugust 14, 2020
Just had the best experience with Lower plumbing! We tried to do a simple job ourselves, which ultimately turned into a MUCH bigger job due to our outdated kitchen sink plumbing. We were without our sink and dishwasher with everyone stuck at home. I called and Jennifer and Rory were able to get someone out right away. They rebuilt the plumbing under our sink and replaced our garbage disposal. Lower is a great local business that goes above and beyond to do the job right and at a great price! Thank you!
cooper finnicumAugust 14, 2020
I have been using Lower for all my heating, plumbing and air conditioning needs for the past 3 years.They are highly dependable and provide professional top notch service!!! Every person that I communicate with are very friendly and go the extra mile to take care of my needs!! Highly recommended Lower to anyone who wants top notch service at reasonable prices!!
Connie BlaserAugust 14, 2020
What an amazing experience we had. They were prompt and very professional. Answered everything question asked and left our house better than when they go here!
Lauri LeeAugust 14, 2020
Lower was able to service my HVAC in a timely manner. Their prices are reasonable and they only recommend needed repairs.
Mariah RushAugust 14, 2020
Our geothermal unit broke down and the company that put it in went out of business so the manufacture recommended Lower’s. Luckily the parts were under warranty and Lower’s worked with the geothermal company to get the parts. They installed the parts and it is working good now. They responded quickly when we called and they worked with our schedule. We will be using them for future work.
Kirby August 14, 2020
