As a small business, we appreciate the kind words our customers have for us when we are in their homes and businesses. If you have a positive experience with Lower Plumbing, Heating and Air that you care to share online, please use these links to let others know! Please take the time to leave your review on Facebook . If you have a Gmail address, please leave your review on Google. Thank you!
Martha Everts
2 weeks ago
Water leak under the sink. E thought that it might be the garbage disposal. Called Lower and plumber, Mitchell, came out that afternoon. Confirmed that only problem was disposal, replaced it and left area cleaned up. Very satisfied with service call.
David Saunders
2 months ago
Lower Plumbing, Heating & Air Conditioning did not call me back after requesting a repair quote to fix my bathroom sink. When I called them back (24 hours later), I got put on hold for nearly 10 minutes. I hung up and I will not be calling this company again for services.
Jim Jones
4 months ago
Best of the best. Absolute top knowledge from the professionals. Their customer care is great, the workers are awesome. From the very beginning, they took time and concern for my family and we all appreciate it. Thanks especially to Jennifer, Janette, and John!
Noni Cremer
5 months ago
Came out quickly for ac service. Solved the problem for a reasonable amount and did so honestly without trying to upsell me.
Thomas Mohr
5 months ago
What a great experience! Well taken care of from the initial phone call. Jennifer took down my info, created an account, and got the particulars of my plumbing problem. She even gave me a tentative service window. Stephen and Brody arrived exactly on time. They were ready to work too. My basement floor drain was not draining. Stephen quickly assessed the trouble, devised a plan, and both he and Brody carried out the repair with no delay. From water pooling up in my basement to full drain capability in less than 30 minutes. My first experience with Lower was phenomenal! Thank you guys for the help!
Marty Martinez
5 months ago
Called to inquire about sewer replacement, was charged 340 dollars( outrageous). Asked if bill could lowered, no reply back . Called back after a week and was told my job was going to be contracted out. Never told about that. Called contacted plumber, knew nothing about it. He never called me back .wont use their services again.
Chuck Towle
7 months ago
Lower replaced a heat exchanger in pool heat pump in October. When pool was opened this Spring PVC pipe straight connector inside heat pump unit 1” from heat exchanger T connection sprayed out several feet in air. I reported problem and sent pictures and video. lower’s first response was to tell me to call Patio Pool and Fireside since leak was in PVC. Patio P&F came out and determined repair would require work that included disconnecting heat exchanger and they don’t do HVAC work. Lowe’s technician came out and claimed 1: In October, he didn’t do anything to PVC next to heat exchanger and he tested connection at same time he installed heat exchanger. 2: It must have had water in it and froze. It didn’t! 3: He claimed this is why they don’t do pool work. But they didn’t make that claiming October. 4: This is why he recommended a new unit last fall. He didn’t; he replaced heat exchanger under manufacturer warranty. He said his best now solution was to add PVC cement over top of leak and hope for best. I texted company about issues and was told I contacted wrong person. Apparently they can’t be troubled to even pass along complaint.
Stacy Leibrock
9 months ago
Another large reputable HVAC company in town told me my heat exchanger was broken during a routine maintenance call. The system was only 15 years old and we had not experienced any problems. Not only did they tell us the part was not under warranty, they quoted us an obscene amount of money to replace it so I asked for a replacement quote. I called Lower for a second replacement quote and after speaking with Todd about my experience, he encouraged me to have a second opinion about the heat exchanger and also that he was surprised that it was not under warranty. So I had Lower come run diagnostics on my furnace and they not only found absolutely nothing wrong with my furnace, they even called and found that the heat exchanger would be under warranty if it was bad. Thank you Lower!! You saved me a ton of money and headache and you now have me as a lifelong customer.
Shy Schultz
9 months ago
Came out for a repair. They showed up on time (a little early actually) and got it done quickly. In and out in less than 30 minutes. Charged exactly what they quoted me. Luckily it was an easy fix.
Larry Warner
11 months ago
Thank you taking good care of us. We had a service agreement just last month was over for the yr. Its the coldest day of season an at 2 am furnace went out in an old farm house. Tech was at the house shortly after 6am. Changed igniter, then had to go back to town for pressure switch moments later we had heat! Thank you! You are always recommended by me!
Richard Schwan
1 year ago
We've used Lower a couple of times at our daughter's house, once for heater and lately on her AC. We've put Lower on our do- call list
for heating and AC . We've used another company lately and weren't entirely satisfied.
Adam did a great job on AC and explained things to my wife. I'm not sure who worked on the heater but they also did a mighty fine job.
The charges are a reasonable hourly rate plus materials. I don't appreciate bs of some other companies.
Bree Christensen
1 year ago
This morning our sump pump stopped working. I called for an emergency work order through our property management group and Lower was here in less than an hour and replaced our sump pump! The work was done in less than 30 minutes and the gentleman that came out was extremely professional!! This isn’t the first time we have had services provided through Lower and every single time we have a positive experience!! If you need HVAC or plumbing services give them a call! You won’t regret it!
Verena Aubert
1 year ago
Lower was very professional and very courteous. He was very knowledgeable. And he answered ALL my questions very very well. I recommend Lower for all services. Thank u Lower for helping in time of need. Also it was extremely hot when i called for help and they set an appt for the very next day. And also gave me the option to come if it was an emergency. Very pleased.
L M
1 year ago
Lower Plumbing Heating was outstanding! I called on a Friday and had an appointment scheduled by Tuesday. The job was tough, but Adam and Caleb handled it with professionalism and care. Adam was courteous and clearly an expert. Despite challenging conditions, they got it done right. I’m extremely pleased with the service and highly recommend them!
