As a small business, we appreciate the kind words our customers have for us when we are in their homes and businesses. If you have a positive experience with Lower Plumbing, Heating and Air that you care to share online, please use these links to let others know! Please take the time to leave your review on Facebook . If you have a Gmail address, please leave your review on Google. Thank you!
Client Reviews:
Lower Plumbing Heating & Air Conditioning
501 Southeast 17th Street, Topeka
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Responded quickly to our request for providing a quote. The quote is very reasonable and we arranged to have the work done.
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Showed up early and had heat up and running in minutes.
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Lower plumbing had a technician come out within an hour of being called to address the issue with my furnace shutting off periodically. Aaron arrived at the scheduled time and was able to repair the furnace. He was professional and courteous … More and explained that was done to get the furnace working again as it should. Aaron leaned the work area before he left. I couldn't be more pleased and would definitely recommend Lower Plumbing.
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Quality & Value. I would be Happy to use them again anytime. I have one thing I had to wait on and they worked with me on that due to other slow construction workers, etc.
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Absolutely exceptional! Plumbing professionals Brett and Travis are knowledgeable, efficient, professional, craftsmen. Their attentiveness to customer concerns and attention to the details addressing those concerns is impressive. Jennifer … More (Office Personnel) is courteous, and professional as well. Also, the final cost for my large scale job was truly an added bonus. I will continue to contract with Lower and I highly recommend this company without reservation.
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Had several reasons to continue calling Lower Plumbing and Heating over the years. Always able to fix the problem fast with reasonable charges. Great customer service from tech and office staff. When we call for plumbing and heating/air … More conditioning services, we receive a quick response from everyone. Last visit, fixed problem in 15 minutes!!
Thanks for all you do, your work is appreciated! -
I have been using Lower for all my heating, plumbing and air conditioning needs for the past 3 years.They are highly dependable and provide professional top notch service!!! Every person that I communicate with are very friendly and go … More the extra mile to take care of my needs!! Highly recommended Lower to anyone who wants top notch service at reasonable prices!!
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Brett and Travis with Lower were amazing. They were on time, professional, and explained what was going on as they found the issue. Provided information on how to prevent it and now we know to call Lower the next time we have an issue with … More our plumbing!
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I rarely leave a review. Only when I get either extreme of a good or bad experience. Thank you Lower plumbing heating and air for employing professionals such as Brett and Travis. I could not be happier with my experience. I am pleased … More to find a company I can recommend. Thanks again Brett and Travis.
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We scheduled a Lower technician a week in advance due to our non-emergency. There were 2 issues we identified as needing fixed- our bathroom faucet had zero hot water and pressure and our outdoor spigot needed replacing, as it was an original … More fine-thread and needed an adapter for a standard garden hose (what a pain!!). The tech, Ryan S., arrived on time and listened attentively to our issues. He was extremely professional and communicated effectively regarding the issue and work he was doing. He went above and beyond to get our plumbing issues repaired and we are more than happy with the service and care we received. Chuck and his team are wonderful and we will be loyal customers for years to come. Thank you, Ryan S. for taking such wonderful care of this military family!!
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took time to help me locate a part I needed good people
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I have used this company for our business Capital City Nissan they have been very good, very fair on price, and I can trust their suggestions.
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I am absolutely thankful for Lower plumbing. They installed my ac unit last year, & were the most reasonable on price. They did a fantastic job installing it as well. I had the pleasure of speaking w/ the technician, John, today. He … More went out & looked at a broken water line in my front heard on my rental home & called to inform me that he thought it was the City of Topeka's responsibility to repair. I had 2 other companies go & look at the same line & both never mentioned anything about it possibly being the city's responsibility. John called the City & they came out & looked at the line, & sure enough, it was the city's repair. I cannot say thank you enough to John for saving my family over $1000 for a potential repair. I will definitely recommend them to others!!
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Punctuality, Quality, Responsiveness, Value
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These guys know what they are doing ... Fast and friendly service by professional technicians that have the knowledge to solve Your plumbing , heating and cooling issues.
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Professionalism, Punctuality, Quality
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Lower is absolutely the best Plumbing Heating and Air Service there is. I have hired them on several occasions and they have did a phenomenal job on my sewer main, and my new stove several years ago, and my thermostat. My two favorite employees … More that work there are a father and son team those two are completely trustworthy, & they do their job thoroughly with no mistakes!!!!! I HIGHLY RECOMMEND THEM if you want your plumbing, heating, and for your air conditioner needs done right . They deserve a 10 star rave review.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Responsiveness
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Quality
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Quality
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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I went with this company because the previous one would only fix my items temporarily and then they would quit. He ran 2 and a half hours late, and said he would do my best not to charge overtime. My appointment was at 3, he showed up … More at 5:30. I simply stated that I was on time, he was not. At first, I was very impressed. He knew immediately what the problem was and went to work. After the repair, my AC needed to be filled up with freon. He left at 6 and he went to go do another job so I would not be charged for the time it was filling with freon. He came back an hour and a half later, stated he had done two jobs. He filled out my paperwork and charged my for 2.5 hours, of which he charged 1 at overtime charge. I pointed out that he was here from 5:30 to 6, then 7-7:30. He still charged me an hour and a half after I made my point and 1/2 of overtime. Personally, I should not have been charged any overtime fees.
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Been using them for years.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Quality
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Our geothermal unit broke down and the company that put it in went out of business so the manufacture recommended Lower’s. Luckily the parts were under warranty and Lower’s worked with the geothermal company to get the parts. They installed … More the parts and it is working good now. They responded quickly when we called and they worked with our schedule. We will be using them for future work.
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Aaron was pleasant and effecient
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After such great service from Lower last year on our a/c unit, I thought I'd try them again on a water heater that had gone out and needed to be replaced. After some discussion, they recommended that I upgrade to a 50 gal tank in … More my home versus the 40 gal tank we had. They asked questions about the size of my home and family and then gave us a great price to do the upgrade. I have to say we are thrilled. In the past we always seemed to run out of hot water, now it seems to last forever in comparison. Thanks again guys for listening to our needs and delivering. Can't say enough about the service from these guys! You are our go to now and the ones we will always recommend.
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Responsiveness
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Punctuality, Quality, Responsiveness
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Came out quickly, resolved the issue quickly and efficiently. Will use again.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Punctuality, Quality, Responsiveness, Value
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They came out at the last minute before Labor day when my bf basement flooded and installed sump pump. The office worker and technicians were very kind and professional did the job in an efficient manner. Recommended.
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Punctuality, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Had a clogged drain in the basement, and they had it cleared up in 30 minutes. The gentleman was nice, professional and timely. And they got me in on the same morning I called. Couldn’t ask for anything better.
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Lower has always been very professional, reasonably priced, and have always done excellent work. They have replaced my A/C unit, re-piped my main sewer line, and worked on my bathroom plumbing. I highly recommend Lower!
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Staff was very responsive from the initial phone call to the completion of project. Staff was courteous and informed me of everything they were doing. They did excellent work and did a great job of cleaning up.
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They do EXCELLENT work; are very professional, and timely. GREAT service!
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What an amazing experience we had. They were prompt and very professional. Answered everything question asked and left our house better than when they go here!
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Just had the best experience with Lower plumbing! We tried to do a simple job ourselves, which ultimately turned into a MUCH bigger job due to our outdated kitchen sink plumbing. We were without our sink and dishwasher with everyone stuck … More at home. I called and Jennifer and Rory were able to get someone out right away. They rebuilt the plumbing under our sink and replaced our garbage disposal. Lower is a great local business that goes above and beyond to do the job right and at a great price! Thank you!
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I was very pleased with the service I received this morning to repair and move outdoor hydrants. The plumber assessed an existing problem, offered a couple of options for resolving it, and got it taken care of quickly when I chose the … More route to take. I also appreciate that he was courteous and respectful.
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Our plumber tackled a job in a very inaccessible location which made it much more difficult for him
He maintained a cheerful professional demeanor throughout the job and performed excellent work -
Being an HVAC engineer I knew I had an issue when my outdoor heat pump wasn’t running. From the very first call, Lower was responsive, knowledgeable and professional! They had the unit ordered in and replaced within 48 hours. They went … More above and beyond to improve my setup and pay attention to every detail. I’d highly recommend Lower and will use them again in the future!
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Justin and the crew at Lower did a great job installing my new Bryant hvac system. They were on time and were very professional. I would highly recommend them.Service: Heating system installation
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My parents used the company for everything loved them. Then when I got my own house I decided to try them. Wasn't disappointed they have helped me even if I didn't have enough money. They are a welcome dream to the community. … More We need more companies that care to lend a helping hand. I still am paying my bill in full. I have called them for everything I need on my house. Thank you. Lower Heating AC for your helpServices: Sewer cleaning, Ductless heating & A/C services, A/C system maintenance
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I received fantastic service from John yesterday. My water pressure has not been this good since I bought the place in 2004. Friendly, professional service, as well as taking the time to explain things. I could not be more pleased.Services: Water … More heater repair, Outdoor plumbing system repair
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We just bought a house that didn't have a water shut off valve and a leaky washer hook up. Jennifer was very nice and friendly on the phone and got someone over that day to make sure we weren't missing the valve (we weren't) … More She even called to remind me of the appointment. Kennedy showed up during the scheduled time and got right to work. Will definitely use them again.
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Recently had a problem with my Lower central heating system ... or so I thought. I called Lower and they had someone out to my house in less than an hour. Repairman found out very quickly through diagnostics it wasn't the heating system … More -- I had no propane and even went out to my tank to confirm. Fast forward a couple of days after propane was delivered and now the hot water heater is not working. Called propane company and they tell me call plumber. So I call Lower again. Again, someone at my door quickly, less than 30 minutes. Determined nothing wrong with water heater and that the propane company didn't re-light the water heater after doing leak test! So very appreciative to Jennifer, Craig, and Kennedy for quick service & patience with me. I wish I could give them 10 stars!
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I have used this company for many years, and have been satisfied. I have no issue with their work. I had an experience Tuesday that was profoundly upsetting. I had scheduled my winter check up for my heating system, and the technician … More was due to arrive at 3 pm that afternoon. I phoned the main office and was connected to the scheduling person to request that the technician wear a mask when inside my home. She immediately responded curtly that she would not assure me that this would happen. She said that the technician scheduled for my appointment was vehemently against mask wearing. The company does not require masks (which I have no problem with), and she indicated that she could not ask the technician to wear a mask inside my home since there was no county mask mandate. She also would not guarantee that he would do so if I asked him.I argued with her that I should have the right to ask people whom I do not know to wear a mask inside my home, and that it is usually a short period of 10-15 min. She became more and more argumentative and stated she was not going to discuss it further. She then HUNG UP on me. I did not swear or yell at her, but was trying to make my point. The telephone receptionist did apologize, but I decided to end my relationship with this company. I checked with Blue Dot who has their protocol for community health safety posted on their website. The lady at Blue Dot was so cordial and said that they encourage mask wearing in people's homes, and even though they do not require this, they certainly honor a customer request to wear a mask inside the customer's home. People I have discussed this with cannot believe how I was treated over a simple request to protect myself and my home.
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Wow ! These guys are awesome. Had main sewer line replaced and they showed up as scheduled, gave a prompt and competitive bid, completed work above expectations. Such a great experience. Brett and Travis were simply outstanding. I … More could go on and on. It’s so hard to find a good plumber in this town and these guys rocked the house. Thank you for restoring my faith in quality craftsmen.Service: Sewer repair
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Very experienced professionals! I always appreciate when they bring an apprentice along to pass along their expertise! We have had our water heater, AC and furnace worked on by Lower and they always get the job done right!! I always recommend … More Lower to any friends or family members that are needing the same as my appliances are in great working order because of their great work!
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The gentlemen showed up on time and were politely wearing masks for Covid19 concern. They got right to work and replaced two hot water heaters which were leaking. They performed the job professionally and courteously. They entire job … More was accomplished in a short period of time. They cleaned up after themselves and left. The work is of the highest quality and expertly accomplished. My hat is off to Lowers for their work and their great employees.Service: Water heater repair
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Lower has always done a good job for us. Timely and professional service. No complaints.
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Ryan Schumaker was courteous, professional and did quality work. He also did a good job of explaining to me what needed to be done and why. Would definitely recommend Ryan and Lower.
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I went with this company because the previous one would only fix my items temporarily and then they would quit. He ran 2 and a half hours late, and said he would do my best not to charge overtime. My appointment was at 3, he showed up … More at 5:30. I simply stated that I was on time, he was not. At first, I was very impressed. He knew immediately what the problem was and went to work. After the repair, my AC needed to be filled up with freon. He left at 6 and he went to go do another job so I would not be charged for the time it was filling with freon. He came back an hour and a half later, stated he had done two jobs. He filled out my paperwork and charged my for 2.5 hours, of which he charged 1 at overtime charge. I pointed out that he was here from 5:30 to 6, then 7-7:30. He still charged me an hour and a half after I made my point and 1/2 of overtime. Personally, I should not have been charged any overtime fees.
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Lower has been doing work for me both on my house and commercial building. I am always impressed with their work. I am less impressed that they get everything right 9/10 times and have been more impressed on how they handle tricker situations … More that take multiple attempts.
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From making the first call for an appt, received a reminder call, technician called prior to arriving, fast and efficient service repair, to making the payment- I received professional, quality service and was happy to have my kitchen sink … More back in businessServices: Drain cleaning, Plumbing pipe repair
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The service person was professional and friendly . He used manners of please and thank you which are missed in today’s world. Explained the issue to me and shared what to do I future to prevent. Also suggested some preventive service which … More I appreciated.Services: Drain cleaning, Outdoor plumbing system repair
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I was going to call them and see about replacing my existing HVAC system...go to the website and see they talk about being non union with pride. Yuck. I like to use businesses that pay their workers a living wage. Those are the workers … More that truly take pride in their work!!
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They were very knowledgeable and accommodating. I couldn't have asked for better service.
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Fast and courteous customer service. Technicians are knowledgeable and get the job done!
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Our heating and cooling system you put in 8 years ago is still running great! Thank you for a quality job and product! By the way, I appreciate that you are non-union.
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There a very knowledgeable, and very friendly staff!! Reasonable prices!! Hopefully the Management team, also recognizes, and thanks all the workers to!! God blessService: Faucet repair
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Excellent Customer Service provided by Ryan Schumaker, professional and courteous service.Services: Toilet repair, Faucet repair
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Awesome. They always do a great job.
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The best shop In Kansas
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Plumber was very friendly.
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