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Client Reviews:
Lower Plumbing Heating & Air Conditioning
501 Southeast 17th Street, Topeka
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Had several reasons to continue calling Lower Plumbing and Heating over the years. Always able to fix the problem fast with reasonable charges. Great customer service from tech and office staff. When we call for plumbing and heating/air … More conditioning services, we receive a quick response from everyone. Last visit, fixed problem in 15 minutes!!
Thanks for all you do, your work is appreciated! -
Brett and Travis with Lower were amazing. They were on time, professional, and explained what was going on as they found the issue. Provided information on how to prevent it and now we know to call Lower the next time we have an issue with … More our plumbing!
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I rarely leave a review. Only when I get either extreme of a good or bad experience. Thank you Lower plumbing heating and air for employing professionals such as Brett and Travis. I could not be happier with my experience. I am pleased … More to find a company I can recommend. Thanks again Brett and Travis.
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Absolutely exceptional! Plumbing professionals Brett and Travis are knowledgeable, efficient, professional, craftsmen. Their attentiveness to customer concerns and attention to the details addressing those concerns is impressive. Jennifer … More (Office Personnel) is courteous, and professional as well. Also, the final cost for my large scale job was truly an added bonus. I will continue to contract with Lower and I highly recommend this company without reservation.
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I have been using Lower for all my heating, plumbing and air conditioning needs for the past 3 years.They are highly dependable and provide professional top notch service!!! Every person that I communicate with are very friendly and go … More the extra mile to take care of my needs!! Highly recommended Lower to anyone who wants top notch service at reasonable prices!!
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Had a clogged drain in the basement, and they had it cleared up in 30 minutes. The gentleman was nice, professional and timely. And they got me in on the same morning I called. Couldn’t ask for anything better.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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They do EXCELLENT work; are very professional, and timely. GREAT service!
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Our plumber tackled a job in a very inaccessible location which made it much more difficult for him
He maintained a cheerful professional demeanor throughout the job and performed excellent work -
Being an HVAC engineer I knew I had an issue when my outdoor heat pump wasn’t running. From the very first call, Lower was responsive, knowledgeable and professional! They had the unit ordered in and replaced within 48 hours. They went … More above and beyond to improve my setup and pay attention to every detail. I’d highly recommend Lower and will use them again in the future!
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What an amazing experience we had. They were prompt and very professional. Answered everything question asked and left our house better than when they go here!
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Quality
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Quality
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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We scheduled a Lower technician a week in advance due to our non-emergency. There were 2 issues we identified as needing fixed- our bathroom faucet had zero hot water and pressure and our outdoor spigot needed replacing, as it was an original … More fine-thread and needed an adapter for a standard garden hose (what a pain!!). The tech, Ryan S., arrived on time and listened attentively to our issues. He was extremely professional and communicated effectively regarding the issue and work he was doing. He went above and beyond to get our plumbing issues repaired and we are more than happy with the service and care we received. Chuck and his team are wonderful and we will be loyal customers for years to come. Thank you, Ryan S. for taking such wonderful care of this military family!!
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Staff was very responsive from the initial phone call to the completion of project. Staff was courteous and informed me of everything they were doing. They did excellent work and did a great job of cleaning up.
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I was very pleased with the service I received this morning to repair and move outdoor hydrants. The plumber assessed an existing problem, offered a couple of options for resolving it, and got it taken care of quickly when I chose the … More route to take. I also appreciate that he was courteous and respectful.
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Lower has always been very professional, reasonably priced, and have always done excellent work. They have replaced my A/C unit, re-piped my main sewer line, and worked on my bathroom plumbing. I highly recommend Lower!
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Just had the best experience with Lower plumbing! We tried to do a simple job ourselves, which ultimately turned into a MUCH bigger job due to our outdated kitchen sink plumbing. We were without our sink and dishwasher with everyone stuck … More at home. I called and Jennifer and Rory were able to get someone out right away. They rebuilt the plumbing under our sink and replaced our garbage disposal. Lower is a great local business that goes above and beyond to do the job right and at a great price! Thank you!
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Responsiveness
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Our geothermal unit broke down and the company that put it in went out of business so the manufacture recommended Lower’s. Luckily the parts were under warranty and Lower’s worked with the geothermal company to get the parts. They installed … More the parts and it is working good now. They responded quickly when we called and they worked with our schedule. We will be using them for future work.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Quality
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Punctuality, Value
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Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality
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Aaron was pleasant and effecient
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Punctuality, Quality, Responsiveness
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Came out quickly, resolved the issue quickly and efficiently. Will use again.
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Punctuality, Quality, Responsiveness, Value
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They came out at the last minute before Labor day when my bf basement flooded and installed sump pump. The office worker and technicians were very kind and professional did the job in an efficient manner. Recommended.
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After such great service from Lower last year on our a/c unit, I thought I'd try them again on a water heater that had gone out and needed to be replaced. After some discussion, they recommended that I upgrade to a 50 gal tank in … More my home versus the 40 gal tank we had. They asked questions about the size of my home and family and then gave us a great price to do the upgrade. I have to say we are thrilled. In the past we always seemed to run out of hot water, now it seems to last forever in comparison. Thanks again guys for listening to our needs and delivering. Can't say enough about the service from these guys! You are our go to now and the ones we will always recommend.
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Been using them for years.
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I am absolutely thankful for Lower plumbing. They installed my ac unit last year, & were the most reasonable on price. They did a fantastic job installing it as well. I had the pleasure of speaking w/ the technician, John, today. He … More went out & looked at a broken water line in my front heard on my rental home & called to inform me that he thought it was the City of Topeka's responsibility to repair. I had 2 other companies go & look at the same line & both never mentioned anything about it possibly being the city's responsibility. John called the City & they came out & looked at the line, & sure enough, it was the city's repair. I cannot say thank you enough to John for saving my family over $1000 for a potential repair. I will definitely recommend them to others!!
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These guys know what they are doing ... Fast and friendly service by professional technicians that have the knowledge to solve Your plumbing , heating and cooling issues.
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took time to help me locate a part I needed good people
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Lower is absolutely the best Plumbing Heating and Air Service there is. I have hired them on several occasions and they have did a phenomenal job on my sewer main, and my new stove several years ago, and my thermostat. My two favorite employees … More that work there are a father and son team those two are completely trustworthy, & they do their job thoroughly with no mistakes!!!!! I HIGHLY RECOMMEND THEM if you want your plumbing, heating, and for your air conditioner needs done right . They deserve a 10 star rave review.
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I have used this company for our business Capital City Nissan they have been very good, very fair on price, and I can trust their suggestions.
